What's in these terms?
These Terms outline the rules, rights, and responsibilities of users accessing and using the Tezga platform.
These Terms of Service (“Terms”) Tezga Terms and Services
These Terms govern:
Capitalized terms are defined in the relevant sections of this document.
By accessing or using Tezga, the User acknowledges that they have read, understood, and agreed to be bound by these Terms.
Any separate agreement or contract entered into between the Owner and the Artists or Users shall prevail over these Terms.
In such cases, these Terms apply only as supplementary provisions, to the extent they do not conflict with the terms of those separate agreements.
Although the contractual relationship concerning Tezga’s services exists solely between the Owner and the User, Users acknowledge and agree that, where this Application has been downloaded or accessed via the Apple App Store, Apple Inc. and Google Play, Google Inc. may enforce these Terms as a third-party beneficiary.
This Application is provided by:
Tezga LTD
https://www.tezga.org
16 Limestone Street, London, UK
email: office@tezga.org
phone: +447425411159
Liability and User Acknowledgment
Users acknowledge and agree that Tezga LTD has no control over, and bears no responsibility or liability for, the actions, omissions, or performance of any other user or third party using the Platform.
If Tezga becomes aware of activity, content, or listings that allegedly violate these Terms, Tezga may, at its sole discretion, investigate and take appropriate action, including suspension or removal of such content or accounts. Tezga is under no obligation to act on such complaints and assumes no liability for its performance or nonperformance in doing so.
Tezga reserves the right to remove or delete, without notice, any listings, offers, or content that it deems inappropriate or in violation of these Terms. Users consent to such removal and waive any claims against Tezga related to such actions.
Tezga is not responsible for data loss or the failure to store any content or material submitted through the Platform. Users are responsible for keeping their own copies of any content or information they upload.
Any identity verification processes conducted by Tezga are performed on a best-effort basis and do not guarantee the accuracy or authenticity of a User’s identity.
The implication of 'other terms on the service'
Our Privacy Policy also applies to your use of our site - under the established conditions under which we process any personal data we collect from you or provided to us by your representative.
By using Tezga Platform, you agree to the processing of your data and confirm that all information you provide is accurate and complete. Tezga reserves the right to verify the authenticity of the data provided and may limit or terminate your account if the information does not match official records.
Update of terms and conditions
We reserve the right to modify or amend these terms and conditions at our sole discretion, and such changes shall become effective immediately upon publication on this site. All users are advised to regularly review the latest terms and conditions according to the activities they wish to undertake at a given time.
Tezga operates solely as a neutral, technical platform that enables interaction and transactions between Artists and Event Organizers.
The contractual relationship concerning any performance, service, or event booking exists solely between the Artist and the Organizer.
Tezga does not control, monitor, or guarantee:
Tezga may, at its discretion, offer additional support services such as payment facilitation, dispute mediation, or schedule management — but such assistance does not imply liability for the underlying transaction or performance.
Tezga provides access to its Platform and related services “as is” and “as available.”
All Users agree that Tezga acts as a technical intermediary only, without direct involvement in any booking agreements or event outcomes.
These Terms apply to the use of Tezga as a digital platform for connecting Artists and Event Organizers and, unless otherwise stated, also apply to any transaction conducted through the Platform. This does not imply Tezga’s participation in or responsibility for such transactions.
Unless otherwise specified, the terms of use outlined in this section apply to all Users of the Tezga Platform.Additional or specific conditions of access or use may apply in certain scenarios and, where applicable, are clearly stated within this document or related agreements.
By accessing or using Tezga, Users confirm that they meet the following eligibility requirements:
To access certain services or features, Users must create a Tezga account by providing accurate, complete, and truthful information. Failure to do so may result in limited or unavailable access to the Platform.
Users are responsible for maintaining the confidentiality and security of their login credentials and agree to use a password that meets the Platform’s security requirements.
By registering, Users acknowledge and accept full responsibility for all actions taken under their account credentials.
If a User suspects that their account, password, or personal data has been compromised, they must immediately notify Tezga LTD using the contact details provided in this document.
Users may terminate their Tezga account and cease using the Platform at any time by:
1. Using the account termination tools provided within the Tezga App or Platform; or
2. Contacting Tezga LTD directly using the official contact information listed in this document.
Tezga LTD reserves the right, at its sole discretion and without prior notice, to suspend or permanently delete any User account that is deemed:
1. Inappropriate or offensive,
2. In violation of these Terms, or
3. Harmful to the reputation, integrity, or operation of the Platform.
Such suspension or deletion does not entitle Users to any form of compensation, refund, or reimbursement.
If an account is suspended or deleted due to actions attributable to the User, the User remains responsible for any outstanding fees, costs, or obligations incurred prior to account termination.
Unless otherwise specified or clearly indicated, all content made available through the Tezga Platform — including but not limited to text, graphics, images, audio, video, design elements, software, and trademarks — is the exclusive property of Tezga LTD or its licensors.
Tezga exercises the utmost diligence to ensure that all published content complies with applicable laws and does not infringe upon any third-party rights.However, should any User believe that specific content violates legal provisions or their rights, they are encouraged to contact Tezga LTD through the communication channels provided in this document.
Tezga LTD retains and reserves all intellectual property and proprietary rights related to the content on the Platform.
Users may not use, reproduce, distribute, modify, translate, publish, transmit, sell, sublicense, or otherwise exploit any part of the Platform’s content, except where such use is explicitly permitted within these Terms or is inherently necessary for the proper use of Tezga’s services.
Where expressly stated, Users may download or share certain content for personal, non-commercial use only, provided that all copyright and proprietary notices remain intact and properly attributed to Tezga LTD.
Any statutory exceptions or limitations to copyright remain unaffected.
Tezga allows Users, including Artists and Event Organizers, to upload, share, or provide their own content — such as profiles, promotional materials, or event information — to the Platform.
By submitting such content, Users represent and warrant that they have the full legal right and authority to do so, and that their content does not infringe upon any laws, copyrights, trademarks, or other third-party rights.
By uploading or submitting content to Tezga, Users grant Tezga LTD a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, modify, and display that content solely for the purpose of operating, improving, and promoting the Platform and related services.
To the extent permitted by applicable law, Users waive any moral rights associated with the content they provide.
All User-provided content is subject to the same general conditions and protections described in this section.
Users are solely responsible and legally liable for any content they upload, share, or otherwise make available through the Tezga Platform.By submitting content, Users acknowledge and agree that Tezga LTD does not conduct prior moderation or filtering of such content and assumes no responsibility for its accuracy, legality, or appropriateness.
However, Tezga LTD reserves the right, at its sole discretion and without prior notice, to remove, restrict, or block access to any content and/or suspend or terminate the account of the uploading User in the following circumstances:
The removal, restriction, or deletion of content shall not entitle the User responsible for that content to any claim for compensation, damages, or reimbursement of any kind.
Users agree to indemnify and hold Tezga LTD harmless from any and all claims, losses, damages, or liabilities arising out of or related to content they provide or actions they perform on the Platform.
The Tezga Platform may include links or access to external websites, content, or resources provided by third parties.Users acknowledge and accept that Tezga LTD has no control over such external resources and is not responsible for their accuracy, availability, or content.
Any use of third-party resources is subject to the terms and conditions and privacy policies of the respective providers.
In the absence of specific terms, applicable statutory law shall apply.
Users must use the Tezga Platform solely for lawful purposes and in accordance with these Terms, maintaining respect for other Users, Artists, Event Organizers, and Tezga’s brand integrity.
Users are strictly prohibited from using the Platform in any way that:
Tezga LTD reserves the right to take any appropriate legal or administrative action to protect its legitimate interests — including denying access to the Platform, terminating accounts, and reporting unlawful or abusive conduct to the competent authorities.
Certain services and features offered through the Tezga Platform — including but not limited to artist bookings, premium listings, or enhanced visibility features — may be provided on a paid basis. The applicable fees, duration, and payment terms for these paid services are clearly displayed within the relevant sections of the Platform and are subject to the provisions outlined in this document.
All prices, descriptions, and availability details for paid services are presented with the highest degree of accuracy possible.
However, Users acknowledge that the representation of services through the Platform — including images, videos, and other media — is for illustrative purposes only and does not constitute a binding guarantee of specific characteristics or outcomes.
Final details of any paid service, including performance terms, scope, and timing, will be confirmed during the booking or purchase process. Tezga LTD reserves the right to update or modify service descriptions, pricing, or availability without prior notice, provided such changes do not affect already confirmed transactions.
The booking or purchasing process consists of the following steps:
If the service requires additional input (such as event details, performance specifications, or location confirmation), Users must promptly provide the requested information to complete the booking process.
All prices are clearly indicated during the booking process and may be shown inclusive or exclusive of taxes and applicable fees, depending on the User’s region and service type.
Payments on Tezga are processed through trusted third-party payment providers using secure methods.
Tezga LTD does not store or have access to Users’ payment details, such as credit card numbers or bank credentials.
If a payment fails, is refused, or reversed, Tezga LTD is not obligated to fulfill the service and reserves the right to recover any associated costs or losses resulting from the failed transaction.
Users do not acquire rights to access or benefit from a paid service until the full payment has been successfully processed and received by Tezga LTD or the relevant Artist.
The delivery or performance of services purchased through Tezga will occur within the timeframe specified during the booking process or as otherwise communicated to the User.
Artists are solely responsible for performing the booked service as agreed. Tezga LTD’s role is limited to facilitating communication, payment processing, and performance confirmation between the parties.
From time to time, Tezga LTD may offer trial access or promotional features to Users free of charge for a limited period.
Such trial access may be subject to specific conditions outlined on the Platform, and certain features may be restricted during the trial period.
Unless canceled before the trial expires, a trial period may automatically convert into a paid subscription or service plan, as indicated during registration.
Certain paid features may be available through recurring subscriptions, which provide ongoing access to specific services or benefits.
Subscriptions begin once payment is received and continue until canceled in accordance with the terms provided.
Users must maintain timely payments to avoid service interruptions.Subscriptions may be terminated at any time by:
Unless otherwise stated, cancellations take effect immediately upon receipt of the notice by Tezga LTD.
Unless otherwise specified by law or explicitly stated in the relevant service terms, Users may not exercise a general right of withdrawal for contracts entered into with Tezga LTD, given the nature of the services provided through the Tezga Platform — including digital bookings, Artist engagements, and premium platform features.
Where applicable, Users who enter into contracts directly with Artists or Sellers through Tezga may have a right of withdrawal under the terms established by those individual Sellers.
Where applicable, Users who enter into contracts directly with Artists or Sellers through Tezga may have a right of withdrawal under the terms established by those individual Sellers.In such cases, the withdrawal conditions, timeframes, and procedures will be made available within the relevant Artist or Seller’s profile or booking terms on the Tezga Platform.
Tezga LTD does not manage or enforce withdrawal rights applicable to independent Sellers or Artists and assumes no responsibility for the outcome of such claims.
Without prejudice to any mandatory consumer protection laws, Tezga LTD may, at its sole discretion, offer Users a satisfaction or refund guarantee for selected paid services.
Where applicable, the guarantee period, eligibility criteria, and refund process will be clearly indicated within the respective service description or promotional material.
Tezga LTD reserves the right to deny refund requests that do not meet the applicable conditions or that involve services already rendered or completed.
General Principle
Users acknowledge that Tezga LTD provides a digital platform that facilitates interactions, bookings, and payments between Artists, Sellers, and Users.
Tezga LTD does not act as an agent, representative, employer, or guarantor of any Artist, Buyer, or Seller, and does not intervene in the performance of any independently contracted service.
Accordingly, Tezga LTD bears no liability for:
Users expressly agree that any legal or contractual claims arising from bookings, performances, or services are to be resolved directly between the involved parties (e.g., Buyer and Artist), without imposing liability upon Tezga LTD.
(A) EU Users
For Users located in the European Union, Tezga LTD’s liability shall be limited to damages resulting from intentional misconduct or gross negligence.
Tezga LTD shall not be liable for indirect or consequential damages, such as loss of profits or data, except where mandatory consumer protection laws require otherwise.
Nothing in these Terms excludes, restricts, or modifies any statutory rights granted under the Competition and Consumer Act 2010 (Cth) or similar legislation.
To the fullest extent permitted by law, Tezga LTD’s liability to Users shall be limited, at Tezga’s sole discretion, to:
The Tezga Platform and related services are provided strictly on an “as is” and “as available” basis.
Use of the Platform is at the User’s sole risk.
To the fullest extent permitted by applicable law, Tezga LTD disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or uninterrupted service availability.
For Users located in the United Kingdom, Tezga LTD operates under the provisions of the Consumer Rights Act 2015 and relevant UK consumer protection laws.
Nothing in these Terms shall exclude or limit any statutory rights that cannot legally be excluded.
To the fullest extent permitted by law, Tezga LTD’s liability to Users shall be limited to direct damages resulting from its own negligence or willful misconduct.
Tezga LTD shall not be liable for:
In all cases, Tezga LTD’s aggregate liability for any claims arising from or related to the use of the Platform shall not exceed the total amount paid by the User to Tezga LTD during the preceding 12 months.
For Users located in the United Arab Emirates, Tezga LTD complies with the UAE Civil Transactions Law and applicable consumer protection legislation.
Tezga LTD provides its services “as is” and shall not be held liable for indirect, incidental, or consequential damages, including lost profits or opportunities, unless arising from willful misconduct or gross negligence directly attributable to Tezga LTD.
Tezga LTD does not assume liability for:
Any disputes shall be governed by the laws of England and Wales, unless otherwise required by mandatory UAE law.
For Users located in Türkiye (Turkey), Tezga LTD operates in accordance with the Turkish Code of Obligations (Law No. 6098) and Consumer Protection Law (Law No. 6502).
Nothing in these Terms limits any mandatory consumer rights under Turkish law.
To the maximum extent permitted, Tezga LTD shall not be liable for:
Where liability cannot be excluded, Tezga LTD’s aggregate responsibility shall be limited to the total amount paid by the User to Tezga LTD during the preceding 12-month period.
For Users located outside the jurisdictions explicitly listed above, Tezga LTD provides the Platform and related services on an “as is” basis, without warranties of any kind.
To the fullest extent permitted by local law, Tezga LTD disclaims all liability for:
In all cases, Tezga LTD’s liability shall not exceed the amount paid by the User for the use of the Platform in the preceding 12 months or, if no such payment has been made, an equivalent of £100 GBP.
Tezga LTD does not warrant that:
To the maximum extent permitted by law, Tezga LTD and its affiliates, officers, directors, agents, and employees shall not be liable for:
In any event, Tezga LTD’s total aggregate liability to any User shall not exceed the total amount paid by the User to Tezga LTD within the preceding 12 months.
The User agrees to defend, indemnify, and hold harmless Tezga LTD, its affiliates, officers, employees, and partners from and against any and all claims, damages, liabilities, costs, or expenses (including legal fees) arising from:
This indemnification obligation shall survive termination or expiration of these Terms and applies to any claim brought by a third party against Tezga LTD.
Failure by Tezga LTD to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.Any waiver granted by Tezga LTD shall apply only to the specific instance expressly stated in writing and shall not be deemed a continuing waiver of any similar or subsequent breach.
To maintain the highest level of reliability and performance, Tezga LTD reserves the right to temporarily suspend or interrupt the Platform or any part of the Service for maintenance, upgrades, or system changes.
Whenever reasonably possible, Users will be informed in advance of any planned interruptions.
Tezga LTD may also, within the limits of applicable law, suspend or discontinue the Service permanently. In such cases, Tezga LTD will cooperate with Users to facilitate data retrieval or account closure where applicable.
Service interruptions caused by factors outside Tezga’s reasonable control — such as force majeure events, power outages, or third-party infrastructure failures — shall not constitute a breach of these Terms.
Users are not permitted to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Tezga Platform, Service, or content without Tezga LTD’s prior written consent, whether directly or through any third party.
Any unauthorized commercial use of Tezga’s infrastructure, technology, or brand identity is strictly prohibited.
The use of personal data and information shared through this Application is governed by Tezga’s Privacy Policy, which is incorporated by reference into these Terms.Users are encouraged to review the Privacy Policy carefully to understand how their information is collected, processed, and protected.
Unless otherwise stated, all intellectual property rights related to the Tezga Platform, including software, trademarks, graphics, logos, text, and design elements, are the exclusive property of Tezga LTD or its licensors.
Users are granted a limited, non-exclusive, and non-transferable right to access and use the Platform solely for its intended purpose.
Any unauthorized use, reproduction, modification, or distribution of Tezga’s intellectual property is strictly prohibited and may result in legal action.
All marks, trade names, and service marks displayed on the Platform remain the sole property of their respective owners and are protected under applicable laws and international treaties.
Tezga LTD reserves the right to amend or update these Terms at any time.
Users will be notified of any material changes, and such updates will take effect from the date specified in the notice.
Continued use of the Platform following such changes constitutes acceptance of the revised Terms.
If Users do not agree to the updated Terms, they must cease using the Platform immediately.
Archived versions of prior Terms can be requested from Tezga LTD at any time.
Tezga LTD may assign, transfer, or subcontract any of its rights or obligations under these Terms, provided that such transfer does not materially affect the User’s rights or obligations.
Users may not transfer or assign their rights or obligations under these Terms without the prior written consent of Tezga LTD.
All notices, requests, or communications related to the use of the Platform must be directed to Tezga LTD through the contact details provided within these Terms or on the official website.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be modified or interpreted to reflect the original intent to the maximum extent permitted by law.The remaining provisions shall continue in full force and effect.
Invalid or unenforceable provisions will be reformed only to the extent necessary to render them enforceable, consistent with the parties’ original intent.These Terms represent the entire agreement between the User and Tezga LTD regarding use of the Platform.
If any provision of these Terms is deemed void or unenforceable, the parties shall work in good faith to replace it with a valid provision that reflects its purpose.If no agreement can be reached, the applicable statutory provision shall apply. Invalidity of one clause shall not render the entire Agreement void unless it fundamentally alters the nature of the contract.
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales, where Tezga LTD is based, without regard to conflict-of-law principles.
If mandatory consumer protection laws in the User’s country of residence provide stronger protections, such laws shall take precedence over this clause.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by mandatory local law.
Consumers based in the European Union, United Kingdom, Norway, Switzerland, or Iceland may bring legal proceedings in their country of residence.
Amicable Resolution
Before initiating formal legal proceedings, Users are encouraged to contact Tezga LTD directly via the contact information provided.
Tezga LTD will review and respond to all complaints within 21 days of receipt, seeking a fair and amicable resolution where possible.
Users experiencing disputes with other Users (such as Artists and Organizers) may request Tezga LTD’s assistance in mediating the issue.
While Tezga LTD may facilitate communication, it does not act as an arbitrator and bears no liability for the outcome of such disputes.
In accordance with EU Regulation No. 524/2013, European Consumers may submit disputes through the European Online Dispute Resolution (ODR) platform, available at:
https://ec.europa.eu/consumers/odr/
